We are sorry that this time service did not satisfy you, and we will review our problem deeply.We have always operated with integrity and a customer-first attitude to ensure that the products are of authentic quality. Regarding your review, we have read the chat history between you and the salesperson, and we really don’t understand how your review came from. You have received our product, and you have used the mat normally through the salesperson’s guidance, and you are very satisfied with it , but you gave us this negative review. Our team realized that this is a malicious negative review by a competitor. We can compete fairly in this market, but please do not violate your conscience and do things that even God will not forgive.This is not what competitors should do. God will not allow this. We will not attack your store like you . My products are our own spokesperson. I believe that every buyer has his own wise judgment. Thank you.